"Open, family-oriented style"
I wanted to take a minute and express my appreciation for the professionalism that Tony Turano and Mike Lima demonstrated during my recent car purchase at Imperial cars. My car had broken down and I was referred to them by a friend. I will now refer my friends to them without reservation or fear of losing them as a friend! Purchasing a car can be very anxious experience and they really made me feel comfortable with their open, family-oriented style. I know that these are strange words for a car dealership but its true and I will return. Thanks again.
Ken,
"Going the Extra Mile, Literally"
My husband and I stopped into your dealership in Mendon on July 1st. just to see what was out there. A very nice man named Dennis came over to help us. We explained what we were looking for, what our price range was and what our needs were.He showed us a few vehicles but we weren't completely sold on them so he kept looking until he found us what we wanted .I'm usually leery of salesmen to be honest but Dennis put me completely at ease and made our car buying experience a pleasure.He was kind and very professional. He was also concerned about our safety. My vehicle at the time wasn't in very good condition and while our paperwork was being processed he let us take home a loaner car.My husband and I were grateful for the generousity. Everyone at Imperial was fabulous. A great team of people who bent over backwards for us.I will highly recommend your dealership(and Dennis) to anyone looking for a new car.In fact my son's fiance may soon be coming to you based on our say so. I am also grateful for the kindness your staff has shown me. A few days after I bought my car I ran out of gas not far from the dealership. I was running late trying to pick up my daughter on time and I went out on a limb and called up Imperial and asked for help. A very nice young man came right away and gave me gas to be on my way. I was so impressed with what they did for me and completely grateful for the help! Thanks again for everything.
Pete and Dee L.,
"I Love my SRX!!!"
I love my SRX!!! Thank you again for making it such a smooth, quick & pleasant experience. I have already told one of my friends to go see you when she is ready for a new vehicle.
Julie, Brewster, MA,
"Professionalism most refreshing"
With these days of rushing and corner-cutting I found both Dean Chillds, Sales and Leasing Consultant and Carl James Raneri, Business Manager; professionalism most refreshing.
Dean Childs answered all my questions, allowed me to test drive the car of my dreams and engaged Carl James Raneri to go over the financials with me.
Both their efforts contributed to my decision to purchase off the lot a new 2009 Mustang GT convertible from Imperial Ford.
Bravo Imperial Ford!!!Candace S.,Charlton, MA
"Online Experience Satisfying"
I purchased a vehicle online for the first time. It was a good experience for my family. The sales staff was exellent from initial find to the time my family and I drove away with my new to me Suburban. I would recommend these professionals to anyone.
Steve L,
"Excellent Salesman!"
I just wanted to let Kevin Meehan and his staff to know what great service I got from my salesman Jim Burke. This is the 2 second car I have purchesed from him and I went back to him because of the way he treated me. He listened to me and understood exactly what I wanted in a car and also how much I could afford to spend. There was no pushing me to buy a car or intimidation. I personnally do not like sales peple that don't listen and just are out there to make a sale.
Jim was excellent and his sales approach is top notch. You have an excellent salesman in Jim.
Thank You,Joan L.,
"Thanks for Supporting Race Team"
Hello! I just wanted to say that I really appreciate your support of Bobby Santos, III. and the Santos Motorsports team in their racing endeavors. I've been a huge supporter of Santos since I first saw him race in 2003, and I wanted to let you guys know how much it means to me to see someone sponsor my favorite driver and help him along in his career. I will be turning 16 soon, which means I will be on the road before you know it. Your sponsorship of Santos has made me take notice of Imperial Cars and I will definitely consider their products when the time comes for me to purchase my first car. Thanks for supporting a local racer! Eric
Eric L.,Florida
"Excellent Job"
"I had a problem with brakes. I notified Imperial Ford in the morning. The brakes were fixed perfectly and I picked up my car 4 hours later. Excellent job!"
Robert M.,West Newton
"Honest About My Vehicle"
"I brought my Charger in for an oil change, and was informed at that time that it needed a new rack (tie rod) and front end alignment. These services were provided at that time as well, and I was well informed and kept up with what was happening. It was a good experience, and I appreciated that they were honest about what was going on with my car."
Gilbert D., Blackstone
"Friendly & Helpful"
"All staff very friendly and helpful!"
Andrew S.,Bellingham
"Professional to Everyone"
"I find all the service gentlemen to be most helpful. They are not condescending to me due to my age or the fact that I'm a female. That in itself is very much appreciated."
Elizabeth D., Hopkinton
"Dealership Outstanding"
"I love the coffee area very much, and the dealership is outstanding."
William S.,Sutton
"Very Good"
"Imperial Chevy is very, very, very good"
Theresa M.,Milford
"Attentive and Helpful"
"Everyone that I have met at this dealership has been very helpful. They are very attentive to everyone in the waiting room"
Thomas K.,Natick
"Prompt"
"Imperial is very prompt and courteous to satisfy my needs"
Thad O.,Milford
"Awesome!"
"They were awesome for the minute I called, till I drove away!
Lisa D.,Bellingham, MA
"Amazing Showroom"
"It was an amazing showroom with lots of memorabilia."
Robin L.,Bellingham
"Great Service"
"We really like the service department there"
Victoria L.,Millville
"Best Around"
"Best dealership around and the best servcie department."
Dianne W.,Bellingham
"Great Place"
"Great place to do business"
Richard R.,Milford